We’re proud to say that we’ve provided debt management help to countless individuals and their families. The debt management advice we provide puts people on the right financial track. It helps them to gain financial literacy and develop their own debt management methods for sustained stability. Our debt management group is highly lauded by the people we’ve helped with debt management. Below we’ve included just a few of the comments we’ve received.
Reese was very helpful and spent a lot of time going over everything with me as well as detailing various different options. Reese was very accommodating in working with what I had.
Elizabeth from MA
We have been greatly satisfied with every thing so far.
Larry from NV
[I] love the program. It is a big help.
Ludmila from FL
My counselor was a tremendous help, extremely courteous, and returned all calls in a timely basis. I felt better about doing this.
Teresa from GA
I want to let you know, in response to your inquiry, how much I appreciated your program. I have accumulated ZERO dollars in new debt since I completed my payoff with ACCC last year. I am very close to paying off my car loan, and as soon as my former home sells (I think I may have a buyer), I will also have my mortgage paid off and will be 100% debt free as I plan to stay. It turned out to be a good thing that most of my accounts were closed through the program. I learned how easy it is to live without any credit at all! Good luck to you and all of your other participants.
Lisa from WV
I love that every rep I've ever worked with has been knowledgeable, courteous, and patient. Thank you for helping me clear up my debt. Debt consolidation can be frustrating and embarrassing at times, but I never felt ashamed working with you guys I will tell others about your services.
Claire from TN
Clete was very nice and helpful. He made me feel relieved that I was stepping in the right direction.
Emily from NY
Kim N was very helpful. Thank you!
Donald from TN
Alan was very thorough and explained everything clearly. [He] recommended many things to help budget better [and] gave me a plan that was doable for my income.
Jillian from NH
The counseling session was excellent and helped me to understand my options. I chose to refinance my house rather than enter debt management.
Rebekah from TN
They're slowly improving, it's only been a few weeks since signing up for the program but I'm 100% confident our results will improve quickly.
Jessica from CA
ACCC counselors are very helpful, and I am very impressed! I hope I can do this!!
Anna from OH
Tom was very patient and very helpful. I chose to make some lifestyle changes to reduce my monthly expenses and am still working toward that goal to get my income consistently above my expenses. I just wasn't going to consistently be able to make that high of a monthly payment at this time. I really thought Tom did a great job on the phone with me and spent a long time working with me. He also followed up after our call.
Julie from TX
Excellent service from the counselor who really seemed to want to get to know my situation.
Ivanna from NM
I was very pleased and thought Mike was very helpful and was truly concerned with my needs.
Angelique from MA
[Alice was] extremely thorough, very patient, understanding and talked to me in layman's terms so that I completely understood creditor's as well as my situation. I give her five stars! I may use you in the future for Money Management. Your program is outstanding!!!! I'm very appreciative of the time Alice spent with me. Merry Christmas and wishing you all a great holiday season!
Marta from GA
I am satisfied with your service. I am better with the consolidation of my payments because I can and know I am catching up. Thank you!
Margie from NY
Both the people that helped me were friendly and aided me with all my questions. I have nothing negative to say here. This is a wonderful service!
Nancy from FL
ACCC has been a great help to me. I am paying my bills and got lower interest rates thanks to ACCC.
Winston from MA
Thank you! I just wanted to reiterate how wonderful Melissa R was and what an amazing asset she is to your company!
Gary from AZ
Everyone was nice and pleasant. I am thankful to have people who understand my financial needs, goals, and set-backs without judging me.
Amber from CA
Lynne is helping me with everything. I am very happy with her.
Darlene from IL
I want to thank Rob so much. I feel like a weight has been lifted off of my shoulders. He was great to work with.
Debra from VA
Opened until 11pm and then hours on Saturday are perfect. The counselor, Joe B, called when he said he was going to call. He convinced me to be practical. The counselors were down to earth, made you feel like everyone goes through things like this, and that you will feel better about your finances. Very Down to earth.
Cathy from MA
The counselor, Mike K, explained everything in detail. I am familiar with debt settlement programs and debt management. I felt the debt management was a better program for me and after I spoke with the counselor it confirmed my thoughts in entering a debt management program. Great service.
Colleen from CA
This service has given me much peace of mind having someone else manage these payments for me with the one consolidated payment. It was all too easy to fall into debt. Having to deal with "cash only" hasn't always been easy, but I find this is the only way to go in the future. Thank you for your service.
Erin from NY
You immediately give the nonjudgmental feeling and it makes one want to share everything that will help give a clear, factual history. An enjoyable event that is far from being enjoyable. So glad I found you!!
Marcella from TX
Doug, thank you for your assistance today. I am embarrassed by the situation I have gotten myself into and I am frustrated because of the trouble it is causing my family on this Christmas week. I have 3 children that I so desperately do not want to disappoint and this blunder is creating a great challenge for me. I thank you for your patience and kind words while helping me. I believe that my prayers were answered in your gentle spirit. In this mess of mine, [I was] sent [to] you, a kind and gentle person to help. If you had been harsh I think I would have cracked and fell apart. Thank you for all you help.
Charla from AL
Customer service was very good, polite, dignified and knowledgeable. Made a hard thing easier.
Robin from NJ
I was very happy ACCC let me know that I was still paying insurance on one of my credit cards and needed to stop or I will never be done paying this credit card. Thank you.
Germaine from
I appreciate the immediate solution of the workable plan for my crucial financial needs by the professionals at ACCC.
Susan from CA
You are doing an excellent [service] in my behalf. I thank you for being their for me. Prior to becoming a client with ACCC, I could barely focus on anything but bills. Today I am doing much better. The $359/month payment is a blessing. My bills were 2x that amount. Thank you for your wonderful support.
Lena from GA
[I] was completely, 100% satisfied with your service.
Anonymous from
Your help was valuable and I would recommend your services to others.
Anonymous from
[I] received clear and prompt service from my counselor Allan F. [I receive] professional and courteous service at all times. [It is] greatly appreciated. Thank you for your service. We are finally on the right track working our way out of being debt free and managing our finances wisely these days.
Estrella from AZ
You educate us, you relieve a lot of our stress from mounting bills. I wish that I would have known a lot sooner that you were out there. I had no one to advise me back when the problem started. Thank you so much for helping me. I felt that I was drowning in dept with no way out
Juliette from NH
I feel ACCC does a great job. I know exactly when to expect my payment amount to be taken from my checking account. No surprises. Now all I have to do is deduct the one payment for all my bills. What a relief. Thanks.
Helen from MO
Let me first start out saying what a blessing ACCC has been to us over the past year. Your company has changed the outlook on our future and given hope where all was lost. We own a masonry business and the past 3 years during the recession have been tremendously financially and emotionally difficult. We got into much debt to stay afloat and now we are doing the responsible thing, paying it back! ACCC plays a key role in this and has really proven that all things are possible. So for that, thank you so much!
Ruth Anne from VA
Very cooperative and knowledgeable personnel. Quick with there answers, no hesitation.
John from WI
Erin was fantastic. I have to say that speaking with him made me feel a lot better about my financial situation and it was simply nice to talk to someone who understood and genuinely wanted to help. That guy rocks!
Terrence from NY
Melissa R was fantastic! I felt heard and understood. She never spoke down or in a condescending manner. She was wonderful and should be commended for her people skills and knowledge of your program. I already had created a budget. She helped ''hone'' it further. I hope every counselor is as helpful and supportive as Melissa. I feel like I have control over my financial future and much of the credit. Please commend Melissa on her outstanding performance. At stressful times like this, good listening skills, knowledge and kindness are greatly appreciated. She is an asset to your company and should be acknowledged as such.
Gary from AZ
Melissa R was very helpful and even followed up with me. Excellent customer service and advice.
Karen from TN
I have already recommended this service to others that I know that are in the same financial/economic situation. Your company is wonderful. Thank you.
Linda from NY
Kim S answered the question even before I asked it. I am not being sarcastic. That is good service. She knew I was most likely contacting ACCC about the email sent in error stating my last pmt was not received.
Arthur from TX
Darlene was courteous and prompt. Advised I was with wrong department, and made referral.
Juan from
The representative, Nijaia, was very helpful and helped me to obtain my goal. Also made me feel very good about myself in accomplishing my goal!
Robert from OH
I felt a great sense of relief at the end of my counseling session and reassurance that my debt is indeed manageable and in my control.
Jaci from CA
Angie is going to call me back in a couple of weeks to check on me and see how things are going. I really appreciate that, just knowing she is going to be following up with me makes me feel not so alone in this financial mess. She never made me feel silly for asking questions to try and understand what she was saying. She gets an A++ from me!!
Dana from OR
David Smith was understanding and compassionate. It is a very stressful situation and he made it less so.
Karen from TX
Abdi was very helpful and explained all my options. I have been trying to calculate a plan to pay off my credit cards for years but was still getting further into debt. The budget information was very helpful and the debt management program will get me back on track
Kimberly from CT
[Anthony was] very understanding without judgment. Very helpful advice given with each step of the process. Many options were give and explained thoroughly. I am making a conscious effort to become money savvy. Very helpful advice given with each step of the process. [The counselor] was kind, patient and very knowledgeable. He answered all of my questions, even when I asked a repeated question. The session was over two hours long, I appreciated the time that was given to me to understand my options.
Jennifer from NY
ACCC can be reached at times that fit my schedule. [The counselor] was very thorough, very professional, and did a lot of work in a reasonably short period of time. The information he gave me was complete and concise.
Barbara from CA
I like being able to contact you after my work hours, in the evening.
Pamela from MI
Thank you, Mansi is an asset to your company. I would like to thank you, and Mansi for all the help. I look forward to completing the program. THANK YOU!!
Kevin from OR
I work many hours and also have to commute. The evening hours were a huge convenience.
Kerry from FL
I hope to be able to become credit card debt free within five years. With your interest lowering programs I will be able to sleep easy knowing that much of payments are going towards paying off the principal.
Segundo from FL
Yes, I would highly recommend your service to others. Though we are just getting started, I felt the counselor really was interested in helping us [create] a working budget and helping to work with [our] creditors.
Harry from IA
I called in the middle of the weekday and had no wait time. [The counselor] set up a savings plan with leaving me cash to spend. Evan as I had questions in the middle [of the process] about something, she still answered instead of continuing the process.
Emery from MI
[ACCC reps] always respond to my inquiries within 2 business days. If I have any questions [they are] always answered accurately. Payments are always handled according to my instructions. [The payment] methods are convenient according to my pay periods monthly. It is good to not be getting phone calls daily. Your services are excellent. ACCC is an excellent service to assist individuals.
Walterine from NY
The testimonials provided herein are unsolicited comments from clients, based upon their individual needs, concerns and circumstances. These comments are provided for informational purposes only and should not be construed as a guarantee of similar results or experiences, as each individual's circumstances will vary. Client comments are included for informational purposes only.
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