The Credit Counseling Professionals
Call Toll Free 1-800-769-3571
We’re proud to say that we’ve provided debt management help to countless individuals and their families. The debt management advice we provide puts people on the right financial track. It helps them to gain financial literacy and develop their own debt management methods for sustained stability. Our debt management group is highly lauded by the people we’ve helped with debt management. Below we’ve included just a few of the comments we’ve received.
Catarina was very helpful.
Marie from OK
The gentlemen [Gregory] that helped me on the phone was an awesome representative of your company.
Garrick from OR
Everyone at ACCC has been extremely helpful. I have less stress in my life since I have worked with ACCC.
Denise from NY
Great customer service from Gustavo P. Very helpful and polite.
Tiffany from CO
This will be the last time we have to contact ACCC... our accounts will be paid off with our next distribution. We just want to say that from our first day with ACCC the service has been nothing but fantastic. We've never once been made to feel like anything but a valued customer and it's been greatly appreciated.
Susan from OH
Thank you so much for offering this program! I was drowning in credit card debt, with interest rates skyrocketing out-of-control! I don't know what I would have done without your services. You just disbursed my LAST payment and I am debt free! What a great feeling!! In less than 4 years, I went from >$17,000.00 cc debt to zero. Hee Haw!!!
Debra from MN
This is truly a blessing to me. I was hesitant at first to enroll but after much research I chose ACCC. It immediately put my mind at ease and even though I just became a member I am optimistic about paying off my credit card debt once and forever!!
Paula from FL
Mary Richardson was very knowledgeable, extremely helpful [&] courteous. Thank you.
Rainey from TX
[The counselor and I] looked at everything. We also talked at length about what I need to do to keep my finances under control. ACCC is straight forward with what they can and can't do. The counselor was knowledgeable and extremely helpful. With the debt management program and the budgeting I am able to pay ll of my bills and put money in savings.
Sara from WA
I successfully completed the DMP with ACCC and I feel much better about myself being able to pay off my debts in lieu of filing BK 3 years ago. Thank you for the self respect you allowed me to maintain.
Michael from NY
[Michael S was] very understanding and helpful.
Farrah from CA
Great assistance and timely!
Aaron from TX
Getting into your program was the best decision I could have made. Your company was always helpful. I do not believe there is anything else you could do to improve. Your company is the best. I will definitely recommend anyone needing help to your company.
Gladys from NY
I have been very stressed about this whole situation. Your agents have always been very helpful and I truly appreciate the work they do!
Jeannine from PA
Just a short message to express enormous appreciation for your Recounseling Supervisor Michael Reynolds. He is professional and knowledgeable as well as personable, respectful, and dependable. ACCC, as well as the clients, are lucky to have him on board.
Nancy from CA
Caroline M. was extremely helpful and efficient. Thank you!
Michael from NJ
[Melissa] talked over all our problems and I felt so much better after we talked.
anonymous from
Outstanding job. ACCC has really helped me over the years
Michael from OH
[Ravi was] extremely knowledgeable and was very helpful, not judgmental.
Ardith from OH
Other debt management programs are only (Big time) in it for the money. ACCC is not in it for the money which is great news to me.
Delbert from VA
Gustavo P was very nice, quick and helpful!!
Patty from MA
I was glad they would allow me to send in a check for the Debt Management Program instead of insisting I give them access to my checking account. I have been the victim of identity fraud, and once when I let a company have access to my checking account, they made a royal mess of it. So I really appreciate you letting me keep that bit of control. Everyone I spoke with was very helpful and courteous.
Denise from CA
Thank you ACCC for everything! I've been a client for about a year now and value your service tremendously! It gave our family a light at the end of tunnel that wasn't previously there.
David from CA
Very helpful agent [Kevin Z) and [live chat] site! Thanks.
Carrie from MN
I'm really impressed with your service and quality and ease of contact. Thank you for helping me through a very difficult time.
Sandra from CA
I always get great service. Thank you very much.
Joseph from MI
I wanted to let you know that I had a very unfortunate circumstance come up regarding my finances. I fell victim to an internet scheme that charged $400.00 to my checking account. I was/am in financial straits. Your employee Gabriella Matteucci not only calmed me down, but ensured me that due to this, ACCC will not try to deduct this months withdrawal & that the E.F.T. will resume for September. She is an asset to your company & should be commended for her professionalism & wonderful customer service.
Robert from MA
Krista G is very helpful! She has a remarkable employee attitude, care and concern in dealing with customer/client problems. I was very satisfied with her diligent explanation, what is required, and what needs to be done to help me with my financial questions/problems. Krista G's outstanding performance reflects credit upon herself, your office and ACCC.
Carlo from CA
Henry, thank you for all your help today. How lucky I was to get a kind and compassionate person to help me when I really needed it. Please, keep up the excellent job that you do. I know it's not easy, but know that you made a dramatic impact on my life today, and I'll be forever grateful.
Carrie from PA
Paul L. is your BEST agent of the ones I have spoken to. He is thorough, fast, explains things in a way I can understand them, sympathetic, and personable. Give that guy a raise!
Tyler from NY
[Live chat is] always so easy to use. Thanks!
Stacey from NC
[I] have always had excellent and courteous service from all reps at ACCC.
Barbara from NY
[Jeffrey was] very helpful and prompt.
Nicole from MI
Talking with your associate, Amy, made me feel like the whole [weight] was lifted off my shoulder[s].
Barbara from GA
[Krista G. had a ] good personality and quick answers.
John G from
This is the best thing to happen to us. Your agents are kind and friendly, [which] makes talking easier
Patricia from MA
Love ACCC, [who] has helped us every time we needed them.
Shelly from MA
This has been a very valuable experience working with ACCC, as with your help, I have been able to start an affordable payment plan and have been making all my payments promptly. I am very pleased with this opportunity and will recommend it to any person who wants to eliminate all their debt.
Debt Management from
I like the fast and easy service of online chat.
Kathleen from MD
The representative was great and very patient with me... she was very helpful...
Lisa from FL
Thank you for helping me to get control of my finances!
Susan from CT
[You] understood how I manage[d] to get myself in such a financial mess and [you were] very, very supportive.
Caroline from ND
For a year, we tried to negotiate with these companies. There was a wall that we just could not get through. Then to make matters worse they kept raising our rates and increasing our monthly min. payment. My husband ended up selling all of his recording equipment and there was not even a dent put in what we owed. Once we signed up with you, the companies wanted to work with us then. I was so angry at them and so glad we had taken steps to work with ACCC. Thank you SOOOO much.
Heidi from NH
I am very happy my friend helped me with this. I don't have money issues / problems anymore.
anonymous from
[You] answered all [my] questions - very helpful and very kind…Thank you does not seem sufficient. You have helped me see [the] light at the end of the tunnel, the first time since 1979.
Linda from MI
Lovely experience! Love chatting more than calling!
Candra D. from MD
I have already had three friends sign up after I told them how great [the DMP] was.
Jenica from WA
[Angie B.], my counselor, was extremely helpful, understanding, knowledgeable, and very customer service oriented. She was wonderful.
Becki from CA
Both Brooke and Maritza were very patient and very informative. I am sincerely looking forward to the success of my debt management program.
Robert from ME
[David I.], the man on the end of the telephone was like an angel, he was so kind.
Lauren from NY
Every time I have called or been contacted by ACCC, the representative has been extremely courteous, knowledgeable, and helpful. Not once, in any of my conversations with a representative, did I feel that I was being judged or looked down upon for my unfortunate financial situation and I am thankful for that. I have just enrolled in your debt management program, but I already feel that I am on [my] way to greater financial control. To all the employees at ACCC - keep up the good work!
Matthew from IL
Lorena J. was extremely helpful and prompt with responses. Thank you!
Veronica from CA
Love the live chat option! The agent [Felix Q.] was quick and professional. Thanks!
Michelle from FL
A very well put together program [that] work[s] very well in today's life style; very educational.
Inez from GA
Rhonda G. did a great job.
Kathleen from CA
Your team is always very helpful. Thank you!
DeAnna from MA
ACCC has definitely changed my life. I can see the light at the end of my credit tunnel.
Blanca from CA
Tom patiently spent two hours explaining the type of service ACCC offered, budgeting, and finally walking me through the debt management program. He was very professional and kind and because of his professionalism and knowledge, I recommended him to two friends. Thank you Tom!
Elizabeth from CA
It was a very professional and friendly way to help with my financial problems.
Barbara from MA
Very fast and very helpful. Agent contacted creditor for me right away, to address issues which Rhonda G. had corrected. Thanks!
Nicole from MI
The counselor [Tim S.] was very prepared and polite, and called me back twice when I left him a message. I was impressed, and he rested my mind, as I was somewhat leery, enrolling...He assured me my payments will all be on time. I trust ACCC with this.
Joanne from NJ
The person I chatted with was wonderful. Thanks!
Karol from FL
[Angie B.] repeated patiently if I didn't understand something. [She was] very courteous and helpful, but not at all pushy or overbearing. I feel I can call anytime and receive help if I need it. Thank you for your help.
Nellie from MN
[ACCC] made it easy to lower payments and to be debt free.
anonymous from
I love being able to live chat!
Rebecca from VA
Thank you so much for helping me out during this hard financial time. Tim [S.] was very helpful, nice, and understanding. I did not feel like I was being judged because of my poor money management skills.
Mary-Catherine from SC
Tomorrow I finish my payments to Consumer Credit. Thank you for everything.
Rebecca from PA
ACCC took a huge burden off our shoulders - you all helped us to feel that bankruptcy wasn't the only option - thank you.
Norma from CO
[ACCC is] the friendliest and most helpful of the companies that I've heard about.
Caryn J. from WA
Love the live chat...so easy and the agent is always ready to help.
Corey from LA
[Live Chat] - fantastic customer service option.
David from GA
You do a great job all around!!
anonymous from
[Melissa] answered questions thoroughly. [She was] able to help right away. [She is a] pleasant person.
anonymous from
[Counselor] answered [my] questions promptly [and] understood [the] questions I asked.
anonymous from
The counselor [Catarina C.] was very helpful, very professional, and was very knowledgeable with answering my questions.
John from ME
You folks at ACCC have given me and my a second chance and we plan on using it wisely. It is so good to be [out] from under such stress that these credit cards gave us. Thank You.
Gerald from IL
Thank you all sooooo much! You have literally saved my life.
Vicky from TN
You guys are great, very easy to work with, and very helpful!!
Susan from ID
Great personal answers and I prefer chat and to continue what I am doing as opposed to being captive on the phone. Thank you!
Heather from GA
Kim N was very patient and helpful.
Clayton D from AL
[My] stress [is] reduced by only having to send one payment to one place and hav[ing] it split by ACCC six ways to my credit cards. For the most part, I have been happy with ACCC…Now I can finally see the end of the mess I got myself in and [I] am so glad.
Amy from MA
I love the Dollar Stretcher you send out every month.
Nancy from CA
Take great steps in helping with my finance
anonymous from
Fantastic as always! Thanks for easing my concerns yet again!
Barry from VA
I have been using ACCC for about 18 months now and am happy with the service I have been receiving. Several of my debts have been paid in full and that in itself is encouraging to see. As a result, my remaining balances are being reduced quicker and psychologically that is great for me! Have a great day.
Leslie from NY
I am happy with ACCC because you are definitely helping me with my payments and I have not missed any. Thank you! (Translated from Spanish)
Lidia from TX
Gustavo was a fine agent, and knew the answer to my question immediately.
Patrick from TX
Thus far, this transition has been relatively painless. I am hoping for success! Thank you for your support getting through this phase of our life.
Douglas from MN
When something isn't broke, don't fix it. You don't have to change a thing!
Vivian from TN
I have been extremely happy with ACCC. The company has helped me through a very tough experience. I have always had complete trust in ACCC and there have been no problems. Thank you so much!
Mary Ann from ME
[Live Chat] - What a convenient way to get basic answers to questions!
Sarah from WA
The testimonials provided herein are unsolicited comments from clients, based upon their individual needs, concerns and circumstances. These comments are provided for informational purposes only and should not be construed as a guarantee of similar results or experiences, as each individual's circumstances will vary. Client comments are included for informational purposes only.
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