Welcome to ACCC’s Career Opportunities web page. We look forward to receiving your resume. ACCC is proud to be an equal opportunity employer. Persons are recruited, hired, assigned and promoted without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, veteran's status, mental or physical disability, genetic information or any other protected class.
ACCC offers employees rewarding and challenging careers in an innovative, continuously evolving market consumer credit counseling, and education. We provide the technology, research and development through credit counseling programs which serve to improve the quality of living for people who have had difficulty managing their budgets. ACCC is considered to be a leader and pioneer in the consumer credit counseling and financial education arena. Our corporate headquarters reside in Newton Massachusetts. Please consider our career opportunities and come see what ACCC has to offer you.
Full-time opportunities
Full-time Bankruptcy Counselor
Hours: 9am-5pm Monday through Friday; some Saturdays
Representative duties:
- Fielding incoming bankruptcy calls
- Providing program information, budget and bankruptcy counseling over the phone
- Following up on online applicants
- Assisting users with technical questions on bankruptcy website
Requirements include:
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A minimum of one year of phone-based customer service experience required;
- Excellent computer and internet skills required (must be comfortable responding to basic web related questions over the phone);
- College degree preferred;
- Credit-related experience preferred;
- Bi-lingual skills (English/Spanish) are a plus, but are not required.
Full-time Credit Counselor
40+ hours per week Monday - Friday; Must be able to work one Saturday per month
Primary Responsibilities include:
- Fielding incoming calls
- Providing program information, budget and credit counseling over the phone
- Following up on online applicants-- no cold calls!
Requirements include:
- Credit-related experience;
- Phone-based customer service experience;
- Strong MS Office skills;
- Ability to multi-task and work independently;
- College degree, or equivalent experience
FT Disbursements Analyst
Hours: 9am-5pm Monday through Thursday; 8am-4pm Fridays
Representative Duties:
Responsible for performing all tasks associated with the disbursement of client funds (i.e. Money Order, Electronic Fund Transfers, Western Union). Interaction with clients and banks via telephone, fax, e-mail, and Internet Chat-line.
Requirements:
- Minimum of an Associates Degree or equivalent from two-year college or technical school required; 4 year college degree preferred
- At least one year of customer service and data entry experience required (phone-based customer service experience strongly preferred); Ability to interact in a team environment. Finance related experience preferred.
Part-time opportunities
Part-time Credit Counselor, Evenings and some Saturdays
- Hours: Must be able to work at least 20+ hours per week; Flexible schedule
- Representative Duties: Fielding incoming calls; Providing program information, budget and credit counseling over the phone; Following up with online applicants
- Requirements: A minimum of one year+ of related customer service experience required; Phone based customer service experience preferred; Credit or banking experience preferred
ACCC Full-time Benefits Include:
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Excellent Vacation and Paid Time Off
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Health, Dental, and Vision Insurances
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Life, AD&D, STD and LTD Insurances
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Paid 30 minute Lunch Break
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401k with Employer Match
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And more!
To Apply: Email your resume AND cover letter to
hr@consumercredit.com
