Welcome to ACCC’s Career Opportunities web page. We look forward to receiving your resume and encourage you to explore our site to better understand all of the employment opportunities at ACCC. ACCC is proud to be an equal opportunity employer. Persons are recruited, hired, assigned and promoted without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, veteran's status, mental or physical disability, genetic information or any other protected class.
ACCC offers employees rewarding and challenging careers in an innovative, continuously evolving market consumer credit counseling, and education. We provide the technology, research and development through credit counseling programs which serve to improve the quality of living for people who have had difficulty managing their budgets. ACCC is considered to be a leader and pioneer in the consumer credit counseling and financial education arena. Our corporate headquarters reside in Newton Massachusetts. Please consider our career opportunities and come see what ACCC has to offer you.
Current Career Opportunities:
Full-Time Opportunities:
Full-Time Client Service Representative
As an ACCC Client Service Representative, you will:
- Respond to client and creditor calls;
- Resolve client issues in a timely and efficient manner;
- Manage outstanding issues until resolved;
- Maintain client confidentiality.
The successful candidate for this position must:
- Demonstrate excellent verbal and written communication skills;
- Demonstrate solid time management;
- Have a strong focus on detail;
- Possess a sense of urgency in resolving customer concerns;
- Possess accurate and timely follow-through skills;
- Be experienced with MS Office;
- Be comfortable working in a fast-paced, sometimes stressful call center environment.
Education and Experience Preferred:
- H.S. diploma or GED
- Customer service experience
- Bi-Lingual candidates (English/Spanish) encouraged to apply [not required]
- This position's hours are 12:00 p.m. - 8:00 p.m. Monday through Thursday, and 10:00 a.m. - 6:00 p.m. on Fridays.
ACCC is an Equal Opportunity Employer.
To apply: Please send resume and coverletter to
hr@consumercredit.com.
Part-Time Opportunites:
Credit Counselor
Hours: Evenings and Saturdays, at least 20 hours a week
General Duties:
Fielding incoming calls; Providing program information over the phone and chat lines; Following up on online applicants-- no cold calls! Requires strong MS Office skills, general office experience, detail accuracy and the ability to multi-task and work independently. (Training will be provided for a mandatory financial certification.)
To apply: Please send resume and cover letter to hr@consumercredit.com, or call 1-800-769-3571 x262.
ACCC is an Equal Opportunity Employer.
LOCAL CANDIDATES ONLY. ACCC is located in Newton, MA.
No staffing agencies (Temp or Perm) - All unsolicited resumes will become the property of ACCC.
