The Credit Counseling Professionals

Manager, Training

Jewell DiDucca joined ACCC's management team in 2004. Ms. DiDucca is responsible for creating and implementing training across the organization with a particular focus on continuous quality improvement and the integration of best practices in training that support current practices and innovations in the credit counseling industry.

Ms. DiDucca is responsible for the development of all internal training guides and programs and spends a good portion of her time committed to improving and enhancing ACCC's training standards. Through an independent 3rd party certification program, Ms. DiDucca works closely to ensure that all of ACCC's credit counselors complete a comprehensive accredited exam and continuing credit counseling education in a multitude of training formats. Ms. DiDucca is certified by the Center for Financial Certifications as a Certified Personal Finance Counselor.

Ms. DiDucca received her degree in Business Management from Babson College and joined TAC Worldwide Companies, a leader in the contingent labor industry, immediately following. During her tenure at TAC, Ms. DiDucca held various roles, including Senior Business Analyst and Development & Training Specialist responsible for delivering a myriad of training programs, including workshops on Customer Service and Total Quality Management.