We’re proud to say that we’ve provided debt management help to countless individuals and their families. The debt management advice we provide puts people on the right financial track. It helps them to gain financial literacy and develop their own debt management methods for sustained stability. Our debt management group is highly lauded by the people we’ve helped with debt management. Below we’ve included just a few of the comments we’ve received.
ACCC helped me consolidate payments, reduce interest and fees and lower my monthly payments.
Gary from CA
I contacted Consumer Credit also but ACCC was much more detailed and concerned about the long term results. The phone conversation with CCC was about 10-15 minutes vs. approximately 2 hours with ACCC. [Angie] was compassionate and made sure I had a good understanding of my options. The online paperwork was an easy process.
Carolyn from MO
I would recommend ACCC to any one that expressed their financial management concerns to me.
Everett from MA
Overall the service was friendly, understanding and very helpful.
Amy from MI
[Mary] was very helpful.
LeaAnn from PA
Lenny was calm and answered all of [my] questions.
Joanalee from CA
[The rep was] very helpful and patient. So happy I called. Thank you.
Franklin from CA
The person who assisted me was very polite, courteous, knowledgeable and easy to understand.
Florentina from MA
ACCC is the best!!!
Jennifer from MA
I was REALLY impressed with the entire process. Thank you.
Franklin from CA
I have recommended your service to several friends. It far exceeded my expectations of help. The counselor's truly care.
Jeffrey from FL
Excellent Site!!!
Doug from PA
I'm very happy to be part of this program. ACCC has greatly helped me get my budget in control and avoid further financial problems.
Tom from WA
Everyone was very helpful.
LeaAnn from PA
It has been a long 40 months but well worth it. [We are] so glad we joined ACCC.
Marilyn from CA
Kenneth was very helpful. He took his time with me and answered all my questions, sometimes more than once. Kenneth was patient and had the answer to every question I asked.
Kristin from CA
Thank you very much for all the assistance. I am looking forward to a less complicated life now, without worry!
Debra from WA
Thank you Jessica B for your [help].
Ivis from FL
This is a GREAT feature. I really like being able to get my questions answered on-line, thereby giving me the opportunity to continue working, etc., and not having to worry about someone else overhearing my conversation.
Pat from IL
Great customer service. [The counseling session was] above and beyond. [expectations]
Victor Manuel from PR
[Miriam] was incredible. Very helpful. The [counseling session] was great.
Ryan from CA
It is a great, life saving service.
Michele from MA
[Stephanie] was very helpful explaining everything to me. I would recommend this company to everyone I know. Friendly and courteous. Thanks.
Legina from GA
The young lady I talked to was very nice.
Patricia from MN
This is a great service.
Judy from NV
This was the first time I have used a live chat to solve a consumer problem or to ask a question and I found it very nice to not have to be on the phone.
Darilyn from OR
Kim was great and very helpful and POLITE! I appreciate that.. Thanks!
Joanna from OH
[I] prefer [this option] so much better than the telephone.
Vickie from IN
I love this service. Gives a quick and easy answer if I am unable to be on the phone at the time. thank you!
Victoria from IN
I am writing this letter to commend one of your employees, Jessica B. Jessica was very pleasant, courteous, helpful, informative and professional. She answered all of my questions and went above and beyond the help me. She was just an all around nice person. If at all possible maybe you could give Jessica a raise or a bonus to thank her for her services. There should be more people like Jessica and this world would be a much better place.
Terry from NJ
I have referred you to other people because I have always received exceptional customer service from your company. Great job to all of you.
Debbie from AL
Greg was very helpful and professional.
Mary Ellen from GA
The ACCC staff was incredibly knowledgeable. They took the time to educate me on how to better handle my finances and manage my credit card debt. Everybody I talked to was supportive and accommodating. I can't wait to recommend their services to a friend. The staff was wonderful and exceeded all of my expectations.
Rachel from MA
Your company gives hope and peace of mind to individuals in a rough situation.
Anonymous from
I thought the initial call was great. My rep was awesome.
Richard from OH
It was obvious to me that your company is not in it to make money. The last [company] I tried was.
Rebecca from IL
ACCC was very informative and gave me several options to consolidate my debts. They were very professional and genuinely concerned about helping
Terry from NJ
Kenneth is an absolute gem; a total asset to your service. I am so relieved and pleased with your service, and my anxiety level is vastly decreased. Kenneth was professional, courteous and extraordinarily non-judgmental. I thank you for your service, and will tell my friends and family about my experiences with you!
Kathleen from IN
The representative was very knowledgeable and very professional.
Linda from FL
I think ya'll as a team are great.
Craig M from VA
Counselors [are] very knowledgeable.
Mae from AL
A VERY IMPORTANT ISSUE FOR ME IS CUSTOMER SERVICE, I HAVE ALWAYS HAD A POSITIVE EXPERIENCE WITH ACCC. IN PARTICULAR TWO INSTANCES HAVE COME UP THAT I WAS UNABLE TO PAY BY THE 24TH, AND I WAS URGED TO BRING IN PAYMENT ASAP. I WAS PROMISED BY A REPRESENTATIVE OF YOUR COMPANY THAT FUNDS WOULD GO OUT AND I WOULD BRING IN CHECK TO RE-PAY THE COMPANY FOR COVERING THE PAYMENT FOR THOSE TWO INSTANCES. I REALLY THOUGHT THIS WAS ABOVE AND BEYOND A COMPANY TO EXTEND THEMSELVES AS ACCC DID. I WANT TO THANK DONNA THE MANAGER WHOM WAS RESPONSIBLE FOR THIS EXCELLENT CUSTOMER SERVICE, AND FOR REALLY BEING THERE FOR HER CUSTOMERS. SHE WAS UNDERSTANDING AND VERY COMPASSIONATE TO ME AND THAT GOES ALONG WAY. SHE IS A GREAT ASSET TO YOUR COMPANY. I WORK IN CUSTOMER SERVICE AND BELIEVE IN TRYING EVERYDAY TO PROVIDE SOMEONE WITH THE ULTIMATE CUSTOMER SERVICE EXPERIENCE THAT EVERYONE DESERVES. THANK YOU DONNA, AND THANK YOU ACCC, I WILL ALWAYS RECOMMEND YOUR COMPANY.
Deborah from MA
Excellent option to use especially when at work in the office with little privacy.
Sheila from AL
I was pleased when you reduced my interest rates.
Gail from MA
I was highly educated on several options to lower mortgage pymts by changing my homeowners insurance coverage, changing dependents on payroll, discounts on car insurance. Amazing at what I was able to do on my own with the knowledge from your company. Thank you.
Brenda from AZ
I am very relieved to know that there is an end. I am very thankful for ACCC and I appreciated the representative, Tracie, for being so kind, courteous and understanding in helping me. I felt very comfortable in talking with her and she made me feel very at ease.
Joanne from WI
The counselor [Robert] was extremely helpful and professional. He was very understanding and thorough in explaining everything I needed to know.
Patricia from VA
The program really helped ease my mind. The automatic pay is very convenient. I don’t know where I would be without [ACCC].
Anonymous from
[ACCC] not only helps you with your current financial situation but provides tools so you can help yourself in the future.
Robin from MA
[Maritza was] very helpful and professional.
Attila from CO
I am at work and was glad that I could talk to someone without having everyone in the office hear my conversation. The online chat was vary convenient for me.
Charleen from WA
I wan to thank you and your staff for helping me with this issue. Joel has been particularly helpful and I am so thankful for your organization and its services.
Kris from TX
Love this feature!
Kelly from MO
Paul spent a lot of time with me since I was confused and has helped in many ways!
Sara from TX
I do not see any improvement needed. Your company and staff are very courteous as well as professional. May God bless each and every one of you.
Teresa from GA
The representative was very polite and helpful. I would definitely recommend to friends in need of your services.
Anita from GA
You do everything well.
Elizer from MA
Very professional and courteous.
Anonymous from
The representative that I spoke with was very friendly and thorough in explaining all the possible solutions for my specific situation.
Amber from MD
Kim was very helpful. I always find your Live Chat to be a pleasant experience.
Gwen from NC
My experience using the online chat with Kate W. was seamless!! She was able to answer my questions in a timely manner and I was able to make all the necessary changes to my account. I am very pleased with the service provided. I received the same services as if I were speaking with her face to face or over the phone. It was great. Thanks Kate!!
Tahira from MD
The gentleman that assisted me [David] was very understanding and knowledgeable. He spoke to me about all my options and let me decide which one to choose. David was very polite and courteous. Your company should be proud to have someone like him working for you.
Mark from MD
Felix and every agent I've spoken too from this company has been a great help. I am very pleased with your services.
Paige from NJ
ACCC has saved my life and I never want another credit card for the rest of my life! Thank you ACCC!
anonymous from
Kim was very helpful and I really appreciate her assistance and candid advice.
Reuben from TX
ACCC gave me peace of mind. No more harassing phone calls and [my] stress levels decreased. I tell all my friends about if they have any problems with their bills.
Elizabeth from OR
The testimonials provided herein are unsolicited comments from clients, based upon their individual needs, concerns and circumstances. These comments are provided for informational purposes only and should not be construed as a guarantee of similar results or experiences, as each individual's circumstances will vary. Client comments are included for informational purposes only.
Jul. 2010 Archive
Jun. 2010 Archive
May. 2010 Archive
Apr. 2010 Archive
Mar. 2010 Archive
Feb. 2010 Archive
Jan. 2010 Archive
Dec. 2009 Archive
Nov. 2009 Archive
Oct. 2009 Archive
Sep. 2009 Archive
Aug. 2009 Archive
Jul. 2009 Archive
Jun. 2009 Archive
May 2009 Archive
Apr. 2009 Archive
Mar. 2009 Archive
Feb. 2009 Archive
Jan. 2009 Archive
Dec. 2008 Archive
Nov. 2008 Archive
Oct. 2008 Archive
Sep. 2008 Archive
Aug. 2008 Archive
Jul. 2008 Archive
Jun. 2008 Archive
May 2008 Archive
Apr. 2008 Archive
Mar. 2008 Archive
Feb. 2008 Archive
Jan. 2008 Archive
