The testimonials provided herein are unsolicited comments from clients, based upon their individual needs, concerns and circumstances. These comments are provided for informational purposes only and should not be construed as a guarantee of similar results or experiences, as each individual's circumstances will vary. Client comments are included for informational purposes only.
Great that you have an online chat feature!
We need more companies like you around, honest and straight to the point.
Keep up the good work Stephanie and thank you very much for the information.
She was EXCELLENT!!!!!!!!!
I was very pleased with the whole experience. Everyone is very nice and very professional.
I like the chat option. It gives me the chance to get my questions across clearly.
Gabriella M. was fantastic!
I love the fact that you have Live Chat available to your customers. It saves LOADS of time that would otherwise be spent digging up the information online or on the phone. Thank you so much!
I love that I can get online and have my questions answered so quickly. Thanks!
Gabriella was very helpful and made my chat pleasant. Thank you.
Love the live chat.
First time I ever used a "Live Chat" before. It’s great!
Thank you for all of your help over this last, very rough year.
I appreciate the cooperation received and thank you again!
Jeffrey R. was a pleasure to talk to.
Betsy helped me realize what was actually giving me and my husband a hard time financially. What specific area was the most hard hit.
Thank you for taking time to care :-)
Great Service!
Nice service because I am at work and couldn't talk out loud
Very satisfied with this experience, and Gabriella M was excellent! Thank you again for your help!
I love being able to chat with someone and this allows me to get the answers I need quickly.
Thank you, great help.
This worked great, the agent was very helpful
I want to thank Rafael D. He was so helpful.
I really see better days ahead in my financial future do to your help
Great Agent very helpful!
Things have really worked out smoothly. I find most information sent to me very interesting and useful. Some of the information turns out to be just review, but that is okay for it is nice to be reminded.
Questions were answered right away - this is a stressful situation and talking with someone promptly and coming up with a solution was very helpful. Thank you.
It has taken a burden off of us by being enrolled in the e debt management program.
I appreciate the help and the non-condescending tone when talking with the representative. When you know you are in a mess, you don't need someone reminding you of what a mess you have gotten yourself into, and ACCC representative did not make me feel like I was a bad person. I truly appreciate that.
I was in a great amount of debt before I joined ACCC. I am now starting to make a large dent in the bills.
At this time, I don’t need to talk to a representative, but I’m very glad and appreciate that you are there when I need to. Your representatives make me feel that I can trust again. Thank you.
I gained a great sense of relief that my situation was salvageable and a critical wake up call to make bill paying a priority… My counselor was able to interact directly with my creditor and set up an automatic payment plan, which they accepted, offered advice/updates on saving money, paying down debt, budgeting finances, restoring respectable credit… I feel extremely fortunate to have access to ACCC and appreciate its existence, professionalism, and important assistance… My first call to ACCC lasted 2 hours--extremely productive time. I was not judged negatively, only supported in present and future finance-managing, which I need. I look at my budget and finances in an attentive light now. I learned a very valuable life lesson and I wish to thank you very much for helping me!
[There is] not much to improve. [You] explain everything very well.
Everything was done very well. Thank you for all of your help. It was greatly appreciated and it helps me obtain a very good credit rating. If you would like to use me for reference, please feel free to write or call.
