If you are receiving unsolicited phone calls from an entity pretending to be ACCC (a trusted non-profit credit counseling agency), please be assured that ACCC’s policy is NEVER to contact you unless you’ve explicitly requested us to call you. Also be cautious of emails from an unusual or unfamiliar domain. ACCC’s domain extension is @consumercredit.com, and any emails using a different extension should be treated with suspicion.

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Resources & Tools

Choosing Credit Counselors: Debt Negotiation Program Tips

(continued from Choosing a Credit Counselor: Debt Negotiation Programs)…

Tip-offs to Rip-offs

Steer clear of debt negotiation companies that:

  • guarantee they can remove your unsecured debt
  • promise that unsecured debts can be paid off with pennies on the dollar
  • require substantial monthly service fees
  • demand payment of a percentage of savings
  • tell you to stop making payments to or communicating with your creditors
  • require you to make monthly payments to them, rather than with your creditor
  • claim that creditors never sue consumers for non-payment of unsecured debt
  • promise that using their system will have no negative impact on your credit report
  • claim that they can remove accurate negative information from your credit report.

If you decide to work with a debt negotiation company, be sure to check it out with your state Attorney General, local consumer protection agency, and the Better Business Bureau. They can tell you if any consumer complaints are on file about the firm you’re considering doing business with. Also, ask your state Attorney General if the company is required to be licensed to work in your state and, if so, whether it is.

A debt management program is just one of many debt solutions that ACCC offers. If you are seeking debt relief or help with credit card debt, contact ACCC here. When you contact our approved credit counseling agency, a certified credit advisor will help you evaluate your current financial situation and provide you with personalized debt solutions based on your goals.

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