Careers at American Consumer Credit Counseling

ACCC offers employees rewarding and challenging careers in an innovative, continuously evolving market consumer credit counseling, and education. We provide the technology, research, and development through credit counseling programs which serve to improve the quality of living for people who have had difficulty managing their budgets. ACCC is considered to be a leader and pioneer in the consumer credit counseling and financial education arena. Our corporate headquarters reside in Auburndale, Massachusetts. Please consider our career opportunities and come see what ACCC has to offer you.

ACCC is proud to be an equal opportunity employer.

Open Positions at ACCC

Credit Counseling Representative

Potential for $45-$50k/year

Position Summary:

Help counsel financially distressed individuals by creating a budget and helping them determine the best option for their situation.

Responsibilities:

  • Handle incoming phone calls from consumers looking for financial help and call back clients who expressed interest in getting financial help.
  • Help lead customers to a financial decision that works best for their situation.
  • Enroll clients into a debt management program if it is their best option.
  • Try to find viable ways to help every client balance their budget.
  • Chat with potential clients that visit our website.

To apply send resumes to hr@consumercredit.com

Date Posted 5/07/2021


Client Service Representative

Potential for $18-$19/hour

Position Summary:

We are experiencing sustained growth in our debt management services and looking to hire the right Customer Support Specialist(s) to help us maintain the high quality and exceptional customer service that our clients expect.

Responsibilities:

Receive inbound customer service calls (no cold calls) and help resolve customer inquiries including:

  • Due dates
  • Available payment options
  • Account review and status updates
  • Balance Inquiry/verification
  • Resolving payment/proposal issues
  • Provide timely follow up to clients to discuss resolutions
  • Other duties may be assigned to meet ACCC’s needs

To apply send resumes to hr@consumercredit.com

Date Posted 5/07/2021


AP/Payroll Coordinator

Potential for $19-$20/hour

Position Summary:

The AP & Payroll Coordinator is responsible for managing accounts payable and payroll, as well as aiding the Finance Assistant and Finance Manager in various areas of the Finance Department as needed.

Responsibilities:

  • Assist in the preparation and processing of weekly payroll
  • Research discrepancies of payroll information and /or documentation to ensure accuracy and adherence to policies and procedures
  • Research and implement updates related to new payroll regulations
  • Reviewing and keying in payable invoices for accuracy and approvals
  • Assist with wire approvals as needed
  • Assist with 401K tasks and reporting as needed
  • Perform scanning and filing functions for the Finance Department
  • Cross train on a variety of tasks with the Finance department in order to provide coverage for vacations

To apply send resumes to hr@consumercredit.com

Date Posted 5/07/2021


Benefits

ACCC offers a full range of competitive benefits for all full-time employees, including:

  • Excellent coverage for medical, dental and vision insurance. (ACCC Pays @ 70%)
  • Short Term and Long-Term Disability insurance (ACCC pays 100%)
  • Life insurance and Accidental Death & Dismemberment insurance (ACCC pays 100%)
  • 401K with a company match (up to 2%)
  • Generous vacation time and paid time off
  • Confidential Employee Assistance Program
  • Qualifying employer under the Federal Public Student Loan Forgiveness (PSLF) program
  • Paid holidays
  • Wellness Programs
  • Perks and employee discounts through various programs
  • And more!