Contact
Toll-Free: 800-769-3571
Local: 617-559-5700
Fax: 617-244-1116
General Email: info@consumercredit.com
(To reach a specific department, please see the appropriate department contact information below)
Counseling Center: Ext. 1910
Client Service Department: Ext. 1912
Bankruptcy Department: Ext. 1916
Education Department: Ext. 1980
Housing Department: Ext. 1918
Recounseling Department: Ext. 1923
Mailing Address:
American Consumer Credit Counseling
130 Rumford Ave., Suite 202
Auburndale, MA 02466-1317
Counseling Center Hours:
Monday – Thursday 9:00 AM – 10:30 PM ET
Friday 9:00 AM – 8:00 PM
Saturday 10:00 AM – 6:00 PM
Email: budgetcounseling@consumercredit.com
Bankruptcy Department Hours:
Monday-Friday 9:30 AM – 5:30 PM EST
Email: bkinfo@consumercredit.com
Client Services Department Hours:
Monday – Thursday 8:00 AM – 7:00 PM ET
Friday 8:00 AM – 6:00 PM
Email: clientservices@consumercredit.com
Recounseling Department Hours:
Monday-Thursday 8:00 AM- 5:00 PM ET
Friday 8:00 AM- 4:00 PM
Email: Recounseling@consumercredit.com
Housing Counseling Hours:
Monday – Thursday 9:00 AM – 5:00 PM ET
Friday – 9:00 AM – 4:00 PM
Email: housinggroup@consumercredit.com
If you have an impairment, disability, language barrier, or otherwise require an alternative means of accessing information about ACCC’s services, please advise your counselor or ACCC staff about arranging alternative accommodations.
Additional Resources
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Budgeting Tips and Tricks
A budget is the cornerstone of responsible financial planning. It shows exactly how much money you have and where it’s being spent. Use our compiled helpful resources, tips, and tools to help you understand and create a successful budget.
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Understanding Credit
Credit is a convenient way to pay for things, but knowing how to manage and maintain good credit can be very challenging. Check out our find informative articles that will help you learn all about maintaining good credit.
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Calculators to help manage your money
Use ACCC’s financial calculators to help you better track and budget your income and expenses to help you better manage your money.
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How to prepare for retirement
In your golden years? It’s important that you are knowledgeable about your financial situation so you are prepared to lead a financially healthy life. Get our checklist to help you with your preparations.
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Your Ultimate Money Management App
Meet CreditU, the ultimate one-stop debt and financial management app! See your full financial overview, including debts, income, expenses, and savings.
