Toll-Free: 800-769-3571
Local: 617-559-5700
Fax: 617-244-1116
General Email: info@consumercredit.com
(To reach a specific department, please see the appropriate department contact information below)

Counseling Center: Ext. 1910
Client Service Department: Ext. 1912
Bankruptcy Department: Ext. 1916
Education Department: Ext. 1980
Housing Department: Ext. 1918
Recounseling Department: Ext. 1923
Student Loan Department: Ext. 1924

Mailing Address:
American Consumer Credit Counseling
130 Rumford Ave., Suite 202
Auburndale, MA 02466-1317

Counseling Center Hours:
Monday – Thursday 9:00 AM – 10:30 PM ET
Friday 9:00 AM – 8:00 PM
Saturday 10:00 AM – 6:00 PM
Email: budgetcounseling@consumercredit.com

Bankruptcy Department Hours:
Monday-Friday 9:30 AM – 5:30 PM EST
Email: bkinfo@consumercredit.com

Client Services Department Hours:
Monday – Thursday  8:00 AM – 7:00 PM ET
Friday 8:00 AM – 6:00 PM
Email: clientservices@consumercredit.com

Recounseling Department Hours:
Monday-Thursday 8:00 AM- 5:00 PM ET
Friday 8:00 AM- 4:00 PM
Email: Recounseling@consumercredit.com

Housing Counseling Hours:
Monday – Thursday 9:00 AM – 5:00 PM ET
Friday – 9:00 AM – 4:00 PM
Email: housinggroup@consumercredit.com

Student Loan Department Hours:
Monday – Thursday 9:00 AM – 8:00 PM ET
Friday – 9:00 AM – 5:00 PM
Email: slenrollment@consumercredit.com

If you have an impairment, disability, language barrier, or otherwise require an alternative means of accessing information about ACCC’s services, please advise your counselor or ACCC staff about arranging alternative accommodations.