Contact

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Toll-Free: 800-769-3571
Local: 617-559-5700
Fax: 617-244-1116
General Email: info@consumercredit.com
(To reach a specific department, please see the appropriate department contact information below)

Counseling Center: Ext. 1910
Client Service Department: Ext. 1912
Bankruptcy Department: Ext. 1916
Disbursement Department: Ext. 1912
Education Department: Ext. 1980
Housing Department: Ext. 1918
Recounseling Department: Ext. 1923
Student Loan Department: Ext. 1924

Mailing Address:
American Consumer Credit Counseling
130 Rumford Ave., Suite 202
Auburndale, MA 02466-1317

Counseling Center Hours:
Monday – Thursday 9:00 AM – 11:30 PM
Friday 9:00 AM – 8:00 PM
Saturday 10:00 AM – 6:00 PM
Email: budgetcounseling@consumercredit.com

Bankruptcy Department Hours:
Monday-Friday 9:30 AM – 5:30 PM EST
Email: bkinfo@consumercredit.com

Client Services Department Hours:
Monday – Thursday from 9:00 AM – 8:00 PM
Friday from 9:00 AM – 6:00 PM
Email: clientservices@consumercredit.com

Disbursements/Payment Department Hours:
Monday – Thursday from 9:00 AM – 5:00 PM
Friday from 9:00 AM – 4:00 PM
Email: clientservices@consumercredit.com

Housing Counseling Hours:
Monday – Thursday 9:00 AM – 5:00 PM
Friday – 9:00 AM – 4:00 PM
Email: housinggroup@consumercredit.com

Student Loan Department Hours:
Monday – Thursday 9:00 AM – 10:00 PM
Friday – 9:00 AM – 5:00 PM
Email: slenrollment@consumercredit.com

If you have an impairment, disability, language barrier, or otherwise require an alternative means of accessing information about ACCC’s services, please advise your counselor or ACCC staff about arranging alternative accommodations.

Reviews

"I was so pleased to find it easy to talk to my counselor about my debt problem. He was very helpful in helping me find a budget I could work with and thanks to him, I was able to reduce my interest rate so I could pay off my debt." – V.R. from FL
"ACCC provided me with this plan of how to get out of debt, and also taught me how to stay out of debt. If I have any questions, [ACCC's] staff is always there to give me the answers. ACCC's Debt Management Program helped me so much." – Madge from FL
"Thank you for helping me stay out of collections and make progress toward paying off my debt. Everyone I spoke with was very helpful and made the process simple. They explained and re-explained when I needed it. I have recommended ACCC as a resource to people I know." – Sarah from AR
"Thank you to you and your team for helping me get out of debt. I felt like I was drowning in debt and after speaking to your representatives, I was relieved and felt like a weight was lifted. They made it simple and treated me with respect and have always been super friendly. I am grateful for your service!" – James from MA

Additional Resources

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