Contact
Toll-Free: 800-769-3571
Local: 617-559-5700
Fax: 617-244-1116
General Email: info@consumercredit.com
(To reach a specific department, please see the appropriate department contact information below)
Counseling Center: Ext. 1910
Client Service Department: Ext. 1912
Bankruptcy Department: Ext. 1916
Disbursement Department: Ext. 1912
Education Department: Ext. 1980
Housing Department: Ext. 1918
Recounseling Department: Ext. 1923
Student Loan Department: Ext. 1924
Mailing Address:
American Consumer Credit Counseling
130 Rumford Ave., Suite 202
Auburndale, MA 02466-1317
Counseling Center Hours:
Monday – Thursday 9:00 AM – 11:30 PM
Friday 9:00 AM – 8:00 PM
Saturday 10:00 AM – 6:00 PM
Email: budgetcounseling@consumercredit.com
Bankruptcy Department Hours:
Monday-Friday 9:30 AM – 5:30 PM EST
Email: bkinfo@consumercredit.com
Client Services Department Hours:
Monday – Thursday from 9:00 AM – 8:00 PM
Friday from 9:00 AM – 6:00 PM
Email: clientservices@consumercredit.com
Disbursements/Payment Department Hours:
Monday – Thursday from 9:00 AM – 5:00 PM
Friday from 9:00 AM – 4:00 PM
Email: clientservices@consumercredit.com
Housing Counseling Hours:
Monday – Thursday 9:00 AM – 5:00 PM
Friday – 9:00 AM – 4:00 PM
Email: housinggroup@consumercredit.com
Student Loan Department Hours:
Monday – Thursday 9:00 AM – 10:00 PM
Friday – 9:00 AM – 5:00 PM
Email: slenrollment@consumercredit.com
If you have an impairment, disability, language barrier, or otherwise require an alternative means of accessing information about ACCC’s services, please advise your counselor or ACCC staff about arranging alternative accommodations.