Website Privacy Policy

What information do we collect?

We collect information from you when you register on our site, respond to a survey or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, or phone number. What do we use this information for?

Any of the information we collect from you may be used in any of the following ways:

To personalize your experience
Your information helps us to better respond to your individual needs.

To improve our website
We continually strive to improve our website offerings based on the information and feedback we receive from you.

To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.

To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

To send periodic emails or mail
The email address or mailing address you provide may be used to send information, respond to inquiries, and/or other requests or questions.

To contact by phone
The phone number you provide may be used to contact you by phone, including on a mobile device using an auto-dialer/or text message. Wireless carrier fees may apply.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. We maintain your non-public personal information in accordance with our record retention guidelines.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computers’ hard drive through your Web browser (if you allow) that enables the sites or service provider’s systems to recognize your browser and capture and remember certain information. We use cookies to understand and save your preferences for future visits.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer any of your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Security

The security of your personal information is important to us. When you enter sensitive information (such as contact information, user names, and passwords) on our registration or order forms, we encrypt that information using Secure Socket Layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If clients have any questions about the security at our Web site, clients can contact us at edu@consumercredit.com.

Opt-out

Our clients are given the opportunity to “opt-out” of having their information used for purposes not directly related to our site at the point where we ask for information. For example, our email newsletter has an opt-out mechanism so clients who do not want to be contacted via email will be taken off of our lists. To opt-out, send an email to edu@consumercredit.com.

Online Privacy policy only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Consent

By using our site, you consent to our online privacy policy.

Changes to our privacy policy

If we decide to change our privacy policy, we will post those changes to this page.

Client Privacy Policy

Facts:

What does American Consumer Credit Counseling, Inc. do with your personal information?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and credit card or other debt
  • Account balances and payment history
  • Income and checking account information

When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons American Consumer Credit Counseling, Inc. chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information Does American Consumer Credit Counseling, Inc. share? Can you limit this sharing?
For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus Yes No
For our marketing purposes – To offer our products and services to you No We don’t share
For joint marketing with other financial companies No We don’t share
For our affiliates’ everyday business purposes – Information about your transactions and experiences No We don’t share
For our affiliates’ everyday business purposes – Information about your creditworthiness No We don’t share
For nonaffiliates to market to you No We don’t share

 

Who we are

Who is providing this notice? American Consumer Credit Counseling, Inc.

 

What we do

How does American Consumer Credit Counseling, Inc. protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does American Consumer Credit Counseling, Inc. collect my personal information? We collect your personal information, for example, when you

  • Provide account information or give us your income information
  • Pay us by check or give us your contact information
  • Give us your employment history

We also collect your information from other companies.

Why can’t I limit all sharing? Federal law gives you the right to limit only

  • Sharing for affiliates’ everyday business purposes – information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for nonaffiliates to market to you

State laws and individual companies may give you additional
rights to limit sharing.

 

Definitions

Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • American Consumer Credit Counseling, Inc. has no affiliates.
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • American Consumer Credit Counseling, Inc. does not share with nonaffiliates so they can market to you.
Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • American Consumer Credit Counseling, Inc. doesn’t jointly market.

If there are any questions regarding this privacy policy, you may contact us using the information below.

American Consumer Credit Counseling
130 Rumford Ave, Suite 202
Auburndale, Massachusetts 02466
info@consumercredit.com
800-769-3571

American Consumer Credit Counseling, Inc designated Copyright Agent is:
Katie Ross
130 Rumford Ave, Suite 202
Auburndale, Massachusetts 02466
kross@consumercredit.com
617-559-5700