If you are receiving unsolicited phone calls from an entity pretending to be ACCC (a trusted non-profit credit counseling agency), please be assured that ACCC’s policy is NEVER to contact you unless you’ve explicitly requested us to call you. Also be cautious of emails from an unusual or unfamiliar domain. ACCC’s domain extension is @consumercredit.com, and any emails using a different extension should be treated with suspicion.

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Resources & Tools

How To Communicate With Mortgage Lenders

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It is important that consumers are prepared to meet with a mortgage lender by knowing what to ask and what financial information they’ll need to provide.

ACCC offers these 5 tips for communicating with mortgage lenders:

1. Prepare

Get familiarized with terms and conditions prior to talking with a mortgage lender.

2. Shop around

Before making a decision, make appointments with several lenders to find the best deal.

3. Have information ready

Lenders will want to know about your finances, such as income and expenses, and other debt commitments.

4. Inform lenders of your budget

Let the lender know what your price range is.

5. Ask questions

Make sure you have a complete understanding of the mortgage process to ensure there are no surprises along the way.

Have fun and happy home buying!

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