If you are receiving unsolicited phone calls from an entity pretending to be ACCC (a trusted non-profit credit counseling agency), please be assured that ACCC’s policy is NEVER to contact you unless you’ve explicitly requested us to call you. Also be cautious of emails from an unusual or unfamiliar domain. ACCC’s domain extension is @consumercredit.com, and any emails using a different extension should be treated with suspicion.


ACCC’s Client Login allows current clients to access their program information, including the due date, program benefits, and other documents.

Select a Client Login below based on the service that you are currently enrolled in:

Debt Management Program

Client Login

Not yet a client, but looking to get started?

ACCC offers debt relief options to individuals and families that are suffering from stress related to credit card debt by providing effective credit counseling, helping to consolidate debt, and advising on debt management.

Get Started


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Resources & Tools

Preventing Online ID Theft


  • If you shop or pay bills online regularly, only visit and give your information to trusted sites. (When sending information such as credit card info for a purchase or simply entering your password to log in, be sure the URL begins with “https” – the “s” means the site is secure.)
  •  Update your malware and virus protection daily.
  • Change your passwords every six months. Remember to use a mix of numbers and letters to make it more difficult for hackers.
  • Do not click on pop-up ads or run unfamiliar programs.

To learn more about identity theft, download our free ID Theft Handout.

ID Theft 2013 Cover
ID Theft Handout


If you have been a victim of ID theft or fraud you should act fast. You should contact:

  • The three credit reporting agencies directly or through Annual Credit Report
  • Your bank and creditors
  • The Federal Trade Commission
  • The local police to file a report

For more information on identity theft, visit our in-depth Financial Education section, with infographics, statistics, and more.


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