If you are receiving unsolicited phone calls from an entity pretending to be ACCC (a trusted non-profit credit counseling agency), please be assured that ACCC’s policy is NEVER to contact you unless you’ve explicitly requested us to call you. Also be cautious of emails from an unusual or unfamiliar domain. ACCC’s domain extension is @consumercredit.com, and any emails using a different extension should be treated with suspicion.


ACCC’s Client Login allows current clients to access their program information, including the due date, program benefits, and other documents.

Select a Client Login below based on the service that you are currently enrolled in:

Debt Management Program

Client Login

Not yet a client, but looking to get started?

ACCC offers debt relief options to individuals and families that are suffering from stress related to credit card debt by providing effective credit counseling, helping to consolidate debt, and advising on debt management.

Get Started


You are now leaving the Consumer Credit website and are going to a website that is not operated by ACCC. We are not responsible for the content or availability of linked sites.

Are you sure you want to leave?

No, return me to the previous page.


Tips On Identity Theft And Recovery

Identity theft is a growing crisis. Therefore knowing the necessary tips on identity theft and recovery should be a significant part of your financial life. Undue identity theft can cause undue consumer debt, thus increasing the significance even more.

Prevent fraudulent debt in your name with these tips.

Prevent fraudulent debt in your name with these tips.

Tips on Identity Theft and Recovery

What is identity theft? It is the deliberate use of another person’s identity or personal information. It is usually a method to obtain financial gain. Many consumers do not know how to effectively prevent themselves from becoming victims of identity theft.

With identity theft continuing to drastically increase across the country, it is imperative that consumers know how to prevent themselves from falling victim to this crime. The sooner you notice you are a victim, it is important to take the necessary steps to recover from the incident and secure their financial future.

Here are some tips that can be useful to recover from ID Theft.

  1. Review your online bank statements – Go through your bank statements at least once a day and make sure you recognize every transaction before paying your credit card bill. If you see an unfamiliar purchase, contact your creditor immediately. This could be fraudulent debt in your name.
  2. Password Protection – All financial accounts should be password protected. A strong password should contain a mixture of numbers, both upper and lower case letters, special characters, and be more than eight characters in length. Avoid using predictable choices as your password and remember to change your password often.
  3. Secure Devices – Never leave your device visible if left unattended. Use passwords on smartphones and laptops to prevent unauthorized access to data on your devices.
  4. Install a Firewall – A firewall can help protect your information by acting as a traffic block. It can prevent access by unwanted visitors attempting to connect to your computer. Without a firewall, identity thieves may have access to some or all of your private information.
  5. Backup your data – By backing up your data, you will still have your records even if your device is stolen. Backing up your system also enables you to reboot your computer if your hard drive has been compromised.

If you’re struggling to pay off debt, ACCC can help. Schedule a free credit counseling session with us today.


Dilini is a Marketing Communications & Programs Associate at ACCC. To anyone, managing finances can be a real challenge! Any tips and tricks to help get through this are great! Dilini will share her experiences, tips, and tricks along the way through the Talking Cents blog. Stay tuned!

View all author posts →


Your Ultimate Money Management App

Meet CreditU, the ultimate one-stop debt and financial management app! See your full financial overview, including debts, income, expenses, and savings.

CreditU Apple App Store
Dev Tool:

Request: blog/tips-on-identity-theft-and-recovery
Matched Rewrite Rule: blog/([^/]+)/?$
Matched Rewrite Query: post_type=post&name=tips-on-identity-theft-and-recovery
Loaded Template: single.php