If you are receiving unsolicited phone calls from an entity pretending to be ACCC (a trusted non-profit credit counseling agency), please be assured that ACCC’s policy is NEVER to contact you unless you’ve explicitly requested us to call you. Also be cautious of emails from an unusual or unfamiliar domain. ACCC’s domain extension is @consumercredit.com, and any emails using a different extension should be treated with suspicion.


ACCC’s Client Login allows current clients to access their program information, including the due date, program benefits, and other documents.

Select a Client Login below based on the service that you are currently enrolled in:

Debt Management Program

Client Login

Not yet a client, but looking to get started?

ACCC offers debt relief options to individuals and families that are suffering from stress related to credit card debt by providing effective credit counseling, helping to consolidate debt, and advising on debt management.

Get Started


You are now leaving the Consumer Credit website and are going to a website that is not operated by ACCC. We are not responsible for the content or availability of linked sites.

Are you sure you want to leave?

No, return me to the previous page.


DIY Appliance Repair – How I saved my washing machine and $400

For about a month, my washing machine has been acting up.  It will stop between cycles, not drain when it’s supposed to, things like that.  It still does the job.  It just has a few quirks.  The easy fix has been opening the lid and slamming it shut whenever it stops working.  That would usually get it to kick back on.  Kind of like when you used to whack the side of the TV to get a clear picture.  Finally last week, the trick stopped working.  I had a washer full of clothes and water, and no idea how to fix it. Operation: DIY appliance repair. This is a good way to stay on budget, instead of buying a new appliance.

Our credit counseling advice is to try the DIY appliance repair approach first.

Our credit counseling advice is to try the DIY appliance repair approach first.

If you’ve ever opened a washer, you’ve seen the little “stick” on the lid, which hits a switch on the rim of the machine.  That’s the switch that makes the machine stay on while the lid is shut, or turn off if the lid is open. I stuck my head inside and realized that was the problem. The reason the lid needed to be slammed was that the switch was falling apart and was no longer in the proper position.

So I fiddled with it enough to make it through that load of laundry.  That was a relief.  After that, I went in for further inspection.

*Word of caution: Before fiddling with any electrical appliance, make sure the power is disconnected.  Sparks may or may not have flown from my washer at some point during this endeavor.

As I inspected the switch, pieces of plastic and metal literally fell off of it.  I quickly realized that this thing had seen its last load of laundry.

My first thought was: “Crap, this thing is old.  I need to buy a new washer.”

Then I thought: “Wait, let me take down the model number and see if I can find this part for sale online.”

Sure enough, there it was.  I first found it on an appliance part website for about $30.00.

That sure beats $400.00+ for a brand new washer. If you’re paying off credit card debt, that’s a lot to spend. After some more searching I found the same part on Amazon.com for just $10.00.  Boom.  Bought it.  It arrived just in time, as the laundry was piling up.

I even found an instructional video showing me how to install it.  It was relatively simple.

So here I am today with  $390.00 saved in the pocket of my now clean pants.

Today’s lessons…

  1. Don’t give up on your older appliances without thinking about fixing them first.
  2. If they can be fixed, look into doing it yourself. You could do a DIY appliance repair.
  3. Don’t try it if it’s a complicated job. You might just cause more problems.  Call a professional for a quote.
  4. Always have extra underpants.

If you’re struggling to pay off debt, ACCC can help. Schedule a free credit counseling session with us today. 


Andi is a Marketing Assistant at ACCC. He is passionate about supporting financial literacy efforts and helping to educate people on the Talking Cents blog!

View all author posts →


Your Ultimate Money Management App

Meet CreditU, the ultimate one-stop debt and financial management app! See your full financial overview, including debts, income, expenses, and savings.

CreditU Apple App Store
Dev Tool:

Request: blog/diy-appliance-repair-how-i-saved-my-washing-machine-and-400
Matched Rewrite Rule: blog/([^/]+)/?$
Matched Rewrite Query: post_type=post&name=diy-appliance-repair-how-i-saved-my-washing-machine-and-400
Loaded Template: single.php