If you are receiving unsolicited phone calls from an entity pretending to be ACCC (a trusted non-profit credit counseling agency), please be assured that ACCC’s policy is NEVER to contact you unless you’ve explicitly requested us to call you. Also be cautious of emails from an unusual or unfamiliar domain. ACCC’s domain extension is @consumercredit.com, and any emails using a different extension should be treated with suspicion.


ACCC’s Client Login allows current clients to access their program information, including the due date, program benefits, and other documents.

Select a Client Login below based on the service that you are currently enrolled in:

Debt Management Program

Client Login

Not yet a client, but looking to get started?

ACCC offers debt relief options to individuals and families that are suffering from stress related to credit card debt by providing effective credit counseling, helping to consolidate debt, and advising on debt management.

Get Started


You are now leaving the Consumer Credit website and are going to a website that is not operated by ACCC. We are not responsible for the content or availability of linked sites.

Are you sure you want to leave?

No, return me to the previous page.


The CARD Act Revisited – Dissecting Your New Credit Card Statement

As of today, it’s been 2 years since the CARD Act (Credit Card Accountability, Responsibility and Disclosure) was enacted.  Seems like only yesterday she was crawling on the floor eating stale cheerios. Memories… Anyway, the CARD Act employed several new restrictions and rules regarding how credit card companies operate and how they communicate with you.  One of the major components is the updated statement. Our credit counseling advice is to take the time to understand it. Your creditors must now provide certain helpful information to you regarding your account balance, fees, and repayment options.  Let’s take a look at a sample credit card statement.

Take the time to understand the new credit card statement as part of the CARD act

Take the time to understand the new credit card statement as part of the CARD act.

Sample credit card statementOn the bottom right corner, you’ll notice the  Minimum Payment Warning. This is one of the most helpful and revealing pieces of information that you will now find on your statement.  It defines exactly how long it will take you to repay your debt if you make only minimum payments each month.  It also compares that to a slightly higher payment.  You can see the difference in the example above.

Here are some other major changes we’ve seen…

  • Your credit card company must send you a notice 45 days before they can increase your interest rate, change certain fees (such as annual fees, cash advance fees, and late fees) that apply to your account, or make other significant changes to the terms of your card.
  • Your interest rate cannot be changed within the first 12 months of opening an account (exceptions for promotional rates that may only be for 6 months, or if you are 60 days late on a payment)
  • You must tell your credit card company that you want it to allow transactions that will take you over your credit limit. Otherwise, if a transaction would take you over your limit, it may be turned down. If you do not opt-in to over-the-limit transactions and your credit card company allows one to go through, it cannot charge you an over-the-limit fee.
  • If you are under 21, you will need to provide proof that you are able to make payments, or you will need a cosigner to open a credit card account.
  • Your credit card company must mail or deliver your credit card bill at least 21 days before your payment is due.
  • Your payment due date will be the same each month.

This is just the tip of the iceberg. The CARD Act brought about several more changes to the credit card industry.

If you’re struggling to pay off debt, ACCC can help. Schedule a free credit counseling session with us today. 


Andi is a Marketing Assistant at ACCC. He is passionate about supporting financial literacy efforts and helping to educate people on the Talking Cents blog!

View all author posts →


Your Ultimate Money Management App

Meet CreditU, the ultimate one-stop debt and financial management app! See your full financial overview, including debts, income, expenses, and savings.

CreditU Apple App Store
Dev Tool:

Request: blog/the-card-act-revisited-dissecting-your-new-credit-card-statement
Matched Rewrite Rule: blog/([^/]+)/?$
Matched Rewrite Query: post_type=post&name=the-card-act-revisited-dissecting-your-new-credit-card-statement
Loaded Template: single.php