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How to Contact


Toll-Free: 800-769-3571
Local: 617-559-5700
Fax: 617-244-1116

Bankruptcy Department: Ext. 1916 
Housing Department: Ext. 1918
Counseling Center: Ext. 1910
Client Service Department: Ext. 1912
Disbursement Department: Ext. 1912
Education Department: Ext. 1980
Recounseling: Ext. 1923

Mailing Address:

American Consumer Credit Counseling
130 Rumford Ave., Suite 202
Auburndale, MA 02466-1371  

Counseling Center Hours:

Monday - Thursday 9:00 AM - 11:30 PM
Friday 9:00 AM - 8:00 PM
Saturday 10:00 AM - 6:00 PM

Bankruptcy Department Hours:

Monday-Thursday 9:00AM – 8:00PM EST
Friday 9:00AM – 6:00PM EST
Saturday 12:00PM- 4:00PM EST

Client Services Department Hours:

Monday - Thursday from 9:00 AM - 8:00 PM
Friday from 9:00 AM - 6:00 PM

Disbursements Department Hours:

Monday - Thursday from 9:00 AM - 5:00 PM
Friday from 9:00 AM - 4:00 PM

Housing Counseling Hours:

Monday – Thursday 9:00 AM - 5:00 PM
Friday – 9:00 AM - 4:00 PM


If you have an impairment, disability, language barrier, or otherwise require an alternative means of accessing information about ACCC's services, please advise your counselor or ACCC staff about arranging alternative accommodations. 

American Consumer Credit Counseling (ACCC) is one of the top nonprofit debt consolidation companies in the U.S., with more than 22 years' experience helping individuals and families consolidate credit card debt and improve their credit management skills. If you're wondering "How does debt consolidation work?" and "How can I consolidate my bills?", we can provide you with debt consolidation information to show you exactly how we can help you consolidate debt without having to borrow money or pay steep fees. If you're considering bankruptcy, we are also one of the approved credit counseling agencies for issuing a pre-bankruptcy certificate as well as providing the post-bankruptcy credit counseling course.

Better Business Bureau Mass Housing Approved National Industry Standards for Homeownership Education and Counseling Council on Accreditation NFCC Member